Refund Policy:

At Timeless Youth, we are committed to providing you with a valuable experience as you embark on your journey toward vitality and wellness. We’ve outlined our refund policy for community membership purchases to ensure transparency. Please read the following terms carefully.

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1. Eligibility for Refunds

You are eligible for a refund if you request a refund within 72 hours of your purchase.

 

2. Process for Refund Requests

To request a refund, please follow these steps:

• Contact our customer service team at info@timeless-youth.com within 72 hours of your purchase.

• Include your purchase details (name, email, and membership tier).

• Once your request is submitted, our team will review your account activity to ensure eligibility.

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3. Timeframe for Refund Processing

Upon approval of your refund request, we will process your refund within 7-10 business days. Refunds will be credited back to the original payment method used during the purchase.

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4. Non-Refundable Purchases

The following are non-refundable:​

• All purchases made beyond the initial 72 hours window after signup.

• Gifted memberships or discounted purchases.

 

5. Exceptions

We understand that unforeseen circumstances may arise. If you encounter special circumstances that prevent you from accessing the membership, please contact us, and we will review your case on a case-by-case basis.